Phone Faqs – Farmers Electric Cooperative

What calling features are available with phone service?

Basic features such as Call Waiting, 3-way calling, voicemail, and free long distance.

Yes, in most cases. To keep your existing phone number, your previous carrier must agree to release your number to Farmers Rural Connect. To determine if your number is transferable, call our customer service and they’ll be able to help!

Will I need to buy a special phone?

While Farmers Rural Connect does not provide you with a phone, your existing phone should work just fine. When we come out to connect your phone service, we’ll make sure everything is working prior to completing the installation process.

Can I use the same modem for the phone and internet?

Yes. Our phone service is Voice over IP (VoIP). Therefore, when we come to complete your home installation, we’ll plug your phone line into our internet modem. You do not need a separate modem for your phone.