Notice of PSC Disconnect Suspension
Farmers Electric Cooperative, Announces Suspension of Disconnects Due to Threat of Spread of COVID-19
Farmers Electric Cooperative by order of the Arkansas Public Service Commission (Commission) based on the severity of COVID-19, and the uncertain impact it may have on Commission-jurisdictional ratepayers, suspends disconnections of electricity services during the pendency of the Governor’s emergency declaration, or until the directive is rescinded by the Commission.
The availability of electricity services is vital in order to help prevent transmission of the novel coronavirus that causes COVID-19 by ensuring that the citizens of the State of Arkansas have access to the utility services required to implement the recommended preventative actions of myriad public health agencies.
This Order does not eliminate the requirement that Utility customers continue to pay Utility bills during this temporary suspension. Customers should continue paying their bills and understand that they will ultimately be responsible for Utility services accrued during this suspension.
This Order shall not affect a Utility’s ability to disconnect a customer’s service for public safety concerns unrelated to non-payment of services.
If you have questions call us at 870-523-3691.