Lifeline Assistance Program

Receive up to $9.25 off Your Phone or Internet Service

Lifeline is a federal program that helps lower the monthly cost of your phone or Internet service.*

Individual Eligibility

You qualify for a discount if:

  • You participate in any 1 of these government benefit programs:
    • Supplemental Nutrition Assistance Program (SNAP)
    • Medicaid
    • Federal Public Housing Assistance (FPHA)
    • Veterans Pension and Survivors Benefit
    • Supplemental Security Income (SSI); or
  • Your income is at or below 135% of the federal poverty guidelines

Household Eligibility

A household is a group of people that share income and expenses.

  • You are only allowed to get 1 Lifeline discount per household.
  • If you share housing, complete the Household Worksheet.
  • The worksheet is available on our website, LifelineSupport. You can also ask your Lifeline service provider.

3 Ways to Apply

  1. Apply Online – Find the online application on the Lifeline page.
  2. Mail Your Application – Print an application from the LifelineSupport website. Fill out and mail it with proof of eligibility to:
    Lifeline Support Center
    PO Box 9100
    Wilkes-Barre, PA 18773
  3. Contact a Phone Or Internet Company – Find a company that provides Lifeline at the LifelineSupport website. Click Companies Near Me.

You may need to show proof that you qualify for Lifeline, such as:

  • A copy of your SNAP or program letter; or
  • A copy of your pay stub or tax return to prove your income is at or below 135% of the federal poverty guidelines.

*If you live on Tribal Lands, you may receive an additional discount toward your service.

If you have a disability and need assistance with your application, contact the Lifeline Support Center.

Lifeline Support Center

(800) 234-9473 | 9 a.m. to 9 p.m. Eastern Time | 7 days per week

Email Lifeline Support | Lifeline Support Website