• Protect IQ

  • ProtectlQ is a watch guard for your home Wi-Fi – actively detecting and blocking malicious websites, viruses, advanced threats, and more. Requires no hardware or software to manage. Simple protection means peace of mind.
    • Real time protection: ProtectlQ proactively monitors network traffic coming into your home, automatically blocking anything that looks suspicious.
    • Daily updates:  ProtectlQ updates daily to keep you protected.
    • Data protection: ProtectlQ can terminate the transfer of data before a malicious attack occurs.
    • Protects all devices: Protects laptops, desktops, phone/tablets, gaming systems, video doorbells, thermostats, and cameras
    • Built in: No additional hardware is needed. It’s part of your Wi-Fi system (when activated).
    • Notifications: Get alerts when a security event occurs.

• Experience IQ

  • A service that protects children or grandchildren from harmful or inappropriate content, limits screen time on devices or applications, and displays online usage through our enhanced parental control app.
    How Is This Going to Benefit My Family?
    • Block inappropriate categories like pornography or violence.
    • Block applications that you deem inappropriate. (e.g. gaming applications like Call of Duty, or social applications like Snapchat.)
    • Set time limits for specific applications, like TikTok, to cap screen time.
    • Set Safe Search and YouTube Restriction to block harmful or inappropriate content with searching on Google, Bing, or YouTube. YouTube Restriction also blocks all comments on videos which often include inappropriate language.
    • View usage for all devices to better understand HOW the internet is being used in your home.
    • Prioritize application groups or specific devices to ensure the best possible experiences for your most important needs. Set schedules so that work applications get priority during the day, and streaming applications get priority in the evening.

• Service Call Protection

  • Say goodbye to unexpected service call fees! Our Service Call Protection covers the cost of the service call if a technician needs to be dispatched to your home (a truck roll)—so you won’t pay out of pocket for the visit itself. No more surprise charges. Just fast, reliable service when you need it most.

    Key Benefits:

    • Covers the full cost of a standard service call

    • No out-of-pocket fees for technician visits

    • Equipment or parts replacements billed separately

• • • Protect your wallet and get the service you need, hassle-free.

                               Ideal for homeowners who want predictable costs and priority service

• Indoor Mesh Extender

  • The Smart Home bundle includes ONE indoor Wireless Mesh Extender at no additional cost if needed.

                     Key Benefits of an Indoor Wireless Mesh Extender:

• • • Whole-Home Coverage: Eliminates dead zones by extending Wi-Fi to hard-to-reach areas like basements, garages, or upstairs rooms.

    • Seamless Connectivity: Maintains a single network name (SSID) so devices automatically switch to the strongest signal as you move around your home.

    • Easy Setup: Simple, app-guided installation—get up and running in minutes with minimal technical know-how.

    • Improved Performance: Reduces buffering and lag for streaming, gaming, and video calls by distributing Wi-Fi more efficiently.